At MB Cap Global, we strive to provide exceptional business administration services that meet and exceed your expectations. We are confident in the quality of our services and the value they bring to your organization. To demonstrate our commitment to your satisfaction, we offer a 30-day money-back guarantee.

Here’s how our 30-day money-back guarantee policy works:

1. Satisfaction Period: The guarantee starts from the date of the initial service engagement. During the first 30 days, if you find that our services do not meet your requirements or expectations, you can request a refund.
2. Refund Request: To initiate a refund request, simply contact our customer service team within the 30-day period. We will promptly guide you through the process and address any concerns you may have.
3. Evaluation and Resolution: We value your feedback and will take the opportunity to understand the reasons for your dissatisfaction. Our team will work closely with you to resolve any issues and improve our services.
4. Refund Eligibility: Refunds will be considered based on the nature of the concern and the extent to which our services have been utilized. We reserve the right to evaluate each refund request on a case-by-case basis.
5. Fair Usage Policy: The 30-day money-back guarantee is designed to provide a fair opportunity for you to evaluate our services. Excessive usage or abuse of the guarantee may result in a denial of refund.
6. Refund Process: Once your refund request is approved, we will process the refund within a reasonable timeframe. The refund will be issued using the original payment method used during the service engagement.

Please note the following considerations regarding our money-back guarantee policy:

• The guarantee applies only to our service fees and does not include any third-party expenses or charges incurred during the engagement.
• The money-back guarantee is applicable to new clients and initial service engagements only. It does not apply to ongoing or recurring service contracts.
• Refunds will not be granted for services rendered beyond the 30-day satisfaction period.
• The guarantee does not cover dissatisfaction arising from circumstances beyond our control, such as changes in business requirements or force majeure events.

At MB Cap Global, we are committed to your satisfaction and will do our best to address any concerns you may have. We believe our 30-day money-back guarantee policy reflects our confidence in the quality of our services and our dedication to ensuring your success.

If you have any questions or would like to learn more about our refund policy, please don’t hesitate to contact our customer service team. We are here to assist you.